Island City House Hotel Key West, Key West - Reviews, Rooms Options & Prices 2025

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About the Resort

411 William Street, Key West, Florida, United States of America, 33040

Island City House is distinguished as the oldest operating guest house in Key West, which has welcomed guests since 1912. Housed in three historical buildings—the Arch House, the Island City House, and the Cigar House—this resort combines rich heritage with comfortable accommodations. Guests appreciate the unique Victorian island-style décor and the lush gardens that surround the property, creating an oasis in the heart of Old Town. The resort’s strategic location offers easy access to vibrant attractions and notable landmarks, making it a perfect base for exploration.

Location

Nestled in the heart of Key West, the resort is just steps away from iconic Duval Street, known for its lively nightlife and eclectic shops. It is conveniently located near notable attractions such as the Ernest Hemingway Home & Museum and the famous Mallory Square, making it an ideal base for sightseeing. Transportation options are plentiful, with Key West International Airport only a short drive away, simplifying access for guests traveling to and from the resort.

Rooms

The resort offers eleven suites in the Island City House, featuring Victorian island-style furnishings and antique pieces. Each suite is equipped with amenities such as a full kitchen and a private porch to enjoy the sunny Key West weather. Guests can choose from varied room styles, including studio, one-bedroom, and two-bedroom options, with views of either the tranquil gardens or pool. The Arch House includes spacious two-bedroom accommodations with cozy porches, while the Cigar House focuses on a tropical plantation style with views from private balconies.

Eat & Drink

Island City House boasts a diverse dining experience with options nearby and the convenience of in-room kitchens for guests wishing to prepare their meals. Guests can explore various culinary delights at local restaurants ranging from fresh seafood to international cuisines. Breakfast items and snacks are easily accessible, ensuring a satisfying start to the day. While specific onsite dining details are limited, the resort’s proximity to renowned eateries adds to the overall gastronomic adventure.

Leisure & Business

The resort features an outdoor pool surrounded by lush landscaping, offering guests a beautiful space to unwind. Visitors can partake in on-site massage services provided by Essera Spa, which offers a variety of treatments including Swedish and Deep Tissue massages in serene settings. For those seeking adventure, myriad water sports await just outside the resort, allowing guests to explore the vibrant surroundings of Key West.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Queen Studio

Max:

2 persons

28 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

Check Prices

Queen Studio

Max:

2 persons

28 m²

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

Check Prices

Two-Bedroom House

Max:

5 persons

46 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Key West 1.1 mi

Airports

Key West International (EYW) 3.4 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

Non-smoking rooms
Wi-Fi
No parking
VIP check-in/ -out
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
Baggage storage
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Cookware/ Kitchen utensils

Services

Housekeeping
Laundry
Tours/Ticket assistance

Business

Fax/Photocopying

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Sun terrace
Garden area
Shallow end

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

411 William Street, Key West, Florida, United States of America, 33040

Map view

411 William Street, Key West, Florida, United States of America, 33040

City landmarks

Square

Mallory Square

3600 ft

Duval Street

2200 ft

Museums

The Ernest Hemingway Home and Museum

4100 ft

Museums

Truman Little White House

3300 ft

cnr South & Whitehead Sts

Southernmost Point

1.1 mi

Truman Waterfront On The Western Edge of Key West

USCGC Ingham Maritime Museum

1.0 mi

Cemetery

Key West Cemetery

2100 ft

Nature reserve

Key West Butterfly and Nature Conservatory

1.0 mi

Aquarium

Key West Aquarium

3400 ft

Museums

Key West Shipwreck Treasure Museum

3400 ft

Monuments and Landmarks

Southernmost Point of the Continental US

1.1 mi

Events

San Carlos Institute

2200 ft

Museums

Ripley's Believe It or Not

3000 ft

Garden

Audubon House and Tropical Gardens

3000 ft

Museums

Mel Fisher Maritime Heritage Museum

3100 ft

Church

Saint Mary Star of the Sea

3100 ft

Mallory Square between Whitehead and Wall sts.

Memorial Sculpture Garden

3400 ft

Square

Key West-Florida Keys Historical Military Memorial

2600 ft

Museums

Florida Keys Eco-Discovery Center

4900 ft

938 Whitehead St

Key West Lighthouse and Keeper's Quarters Museum

4400 ft

Nearby

Garden

Nancy Forrester's Secret Garden

1000 ft

511 Caroline St

Curry Mansion

2000 ft

Gallery

The Studios of Key West

1000 ft

490 Whitehead St

US 1 Mile Marker 0

700 ft

Church

Saint Paul's Episcopal Church of Key West

700 ft

534 Fleming St

KEPart Studio-Gallery

1100 ft

Gallery

7 Artists & Friends Gallery

1300 ft

Museums

Turtle Cannery Museum

1300 ft

Gallery

Gallery on Greene

1400 ft

322 Duval St

The Oldest House

1900 ft

Restaurants

Harpoon Harry's

1100 ft

832 Caroline Street

Bien

1500 ft

1000 Eaton St

Old Town Bakery

1100 ft

930 Eaton St

China Garden West Downtown

1300 ft

531 Fleming St

Fisherman's Cafe

4100 ft

205 Elizabeth St Unit D

Duetto Pizza & Gelato

2200 ft

540 Greene St Suite #1

5 Brothers Grocery & Sandwich Shop

1800 ft

930 Southard St

Reviews and Ratings

Feedback from previous guests about their experience.

84%

liked the resort and would come back

8.4/10

Great

Rooms

8.2

Location

9.7

Service

8.1

Dining

5.7

4.5/5 based on 1310 reviews

#26 of 79 B&Bs / Inns in Key West based on Tripadvisor

Raymond

United Kingdom, December 2024

8.6/10

My stay at this hotel was a mixed bag. While I loved the spacious rooms with full kitchens and great gardens, it was one of the pricier options. The staff was incredibly friendly and helpful, making the experience more enjoyable. The location was fantastic, close to key attractions, but the noise from the busy road was a bit of a drawback.

Rooms

8.0

I found the rooms to be spacious, with separate bedrooms and full kitchens, perfect for a longer stay. They were expensive, but very comfortable.

Service

9.0

The staff was incredibly friendly and helpful. They answered all my questions and made sure I had everything I needed.

Location

9.0

The location was excellent, not too far from Key West Bight and Duval Street, which made it easy to explore the area.

Dining

Facilities

8.0

The gardens were beautiful and well-kept, adding to the overall charm of the property.

Layla

United Kingdom, November 2024

7.8/10

I had a pleasant stay at this hotel, which offered clean and well-appointed rooms that made me feel at home. The staff was friendly and efficient, contributing to a positive experience. The location is really convenient, just a short walk from Key West center, and the beautiful grounds added a nice touch. However, I did find the dining options a bit lacking, especially for breakfast, and parking wasn't super convenient.

Rooms

9.0

The rooms were beautiful, clean, and comfortable, making it a cozy retreat during my stay.

Service

Location

9.0

The location is perfect, just a 10-minute walk to the center of Key West, nestled in a park-like setting that’s gorgeous and great for photos.

Dining

5.0

While there are many restaurants within easy walking distance, I wish the breakfast options were more varied; it was a bit limited.

Facilities

8.0

The hotel’s grounds were absolutely beautiful, with lush foliage that provided a lovely environment.

Aaron

United Kingdom, October 2024

8.2/10

I had a lovely stay at this hotel, which was clean and well-appointed, and I really appreciated having a kitchen and full refrigerator in the room. The location was perfect for exploring, being just a short walk to downtown and the ferry dock. However, it was a bit noisy during my stay due to a loud party happening nearby, and I wish the furniture was more comfortable. Overall, it's a great value for the money!

Rooms

8.0

The rooms were impeccably clean and had everything I needed, plus I loved having the kitchen and full refrigerator, although the seating arrangements were a bit basic with just two straight back chairs.

Service

9.0

The staff was very accommodating and helpful, especially on our last day when they allowed us to stay until our ferry left.

Location

10.0

The hotel was in a perfect location, within walking distance of both the ferry dock and downtown, making it very convenient to explore the area.

Dining

7.0

I didn’t get a chance to enjoy any breakfast since it wasn’t included, but there were great places nearby, like the Old Town Bakery, for a quick bite before heading out.

Facilities

7.0

The hotel had some nice facilities, but I didn't get to experience many of them due to my short stay.

Joshua

United Kingdom, October 2024

8.8/10

I had a lovely stay at this hotel, which boasted a charming Key West vibe. The rooms were spacious and clean, creating a comfortable atmosphere. While the service was exceptional and truly friendly, the location was perfect—close enough to everything yet blissfully quiet. However, the pool could use some improvement as it wasn't as clean as I expected, and more breakfast options would have been nice.

Rooms

9.0

The rooms were great, clean, and spacious with a fantastic Key West vibe.

Service

10.0

The staff was incredibly friendly and accommodating, even allowing us to keep our luggage in the office after checkout.

Location

10.0

The location was perfect, very close to shops, bars, restaurants, and the beach, yet still quiet and relaxing.

Dining

5.0

Breakfast options were limited; a little more variety would have been appreciated.

Facilities

7.0

The pool area was nice but could be cleaner, making it less inviting.

Billy

United States of America, October 2024

6.8/10

I had a wonderful stay at this hotel, which was perfectly located within walking distance of the ferry dock and downtown attractions. The rooms were quaint and charming, with modern updates that made them cozy. The service was a bit hit-or-miss, with some staff being quite unfriendly. Still, the tropical feel of the surroundings made the stay worthwhile, even though I wish there had been more dining options available.

Rooms

8.0

The rooms were antiqued and quaint, but modern touches made it cozy.

Service

5.0

The service was semi-accommodating, and I had a frustrating encounter with one staff member who was not very helpful.

Location

10.0

The location was fantastic, close enough to enjoy attractions but still quiet, creating a lovely tropical oasis feel.

Dining

5.0

Unfortunately, dining options were limited, which would have been nice to have more variety.

Facilities

7.0

Overall, the hotel had nice facilities, but I felt some areas could use improvement.

Grace

United Kingdom, September 2024

8.4/10

I had a pleasant stay at this hotel, where the rooms were clean and cool, and the staff made us feel truly welcome. The location is perfect, close to Old Town and various sights. However, the service could use improvement as housekeeping was a bit lacking. Overall, it offers great value for money, especially with the free snacks and water provided daily.

Rooms

9.0

The rooms were very clean and cool, meeting all our expectations.

Service

7.0

The staff was excellent and super nice, helping us with great dinner reservations. However, the housekeeping could have been better, as they only changed the towels and didn't clean thoroughly.

Location

10.0

The location was perfect for us, as it was near the sights of Old Town and within walking distance to everything we wanted to see.

Dining

8.0

Dining options were within easy walking distance of many great restaurants, and we didn’t even feel we needed to use the kitchen due to the complimentary snacks and water.

Facilities

7.0

The hotel offered a nice range of facilities, but the laundry service was just okay.

Dennis

United States of America, August 2024

8.6/10

I had a nice stay at the hotel, which offered a spacious suite perfect for my family of four. The rooms were quite comfortable, although I did have some issues with the noisy air conditioning and a problem with the toilet. The location was fantastic, close to everything but away from the touristy spots, creating a lovely, peaceful atmosphere. Overall, it felt great value for money despite a few minor inconveniences.

Rooms

8.0

The rooms felt like staying in a small condo, spacious and clean, ideal for family stays with a queen sofa bed in the living room, a full kitchen, a dining area, and a very large bathroom.

Service

9.0

The service was really nice and accommodating; the staff was very friendly and made me feel welcome.

Location

10.0

The location was beautiful, well-landscaped with a tropical oasis feel, and within walking distance to everything. It was close to the historical seaport Riviera but not in a touristy area, making it feel like paradise.

Dining

Facilities

7.0

The facilities were decent, although there was no dining option available on-site, which would have been nice.

Karen

United States of America, July 2024

7.8/10

I had a mixed experience at this hotel. The location is fantastic, just a few minutes from the waterfront and surrounded by beautiful plants, making it perfect for relaxation. While the rooms were comfortable, we faced a significant issue with air conditioning that affected our sleep. The service was friendly, yet there was an incident where housekeeping came pounding on our door, which was quite disruptive. Overall, the hotel has its charm, but there are some areas that need improvement.

Rooms

7.0

The rooms were comfortable and nicely appointed, though we had a serious air conditioning problem that really interrupted our sleep.

Service

6.0

The staff was very friendly and seemed excellent at their jobs. However, the pounding on my door from housekeeping without an apology was quite off-putting.

Location

9.0

This hotel is in a great location, just a short walk from the waterfront and Duval Street, while still being quiet and relaxing.

Dining

Facilities

8.0

The grounds are beautifully maintained, and the pool area was refreshingly cool, providing a lovely escape from the heat.

United States of America, July 2024

7.6/10

I stayed at this hotel and overall, it was quite pleasant. The location is fantastic, with many attractions just a short walk away, and the rooms were comfortable and well-stocked. I did find that the lighting in the kitchen area was a bit dim. The staff was incredibly friendly and responsive. However, the breakfast options could use some improvement, and while the apartments were cozy, they could be brighter.

Rooms

7.0

The rooms were comfortable and well-stocked, featuring a cozy bed and a separate living area, but the lighting was quite poor, especially in the kitchen.

Service

9.0

The service was excellent; the staff was friendly and helpful, quickly addressing my inquiries and claiming our room upgrade with a smile.

Location

10.0

The location is superb, just a short walk to the waterfront and many great restaurants, making it easy to explore the area or rent bikes to tour the island.

Dining

5.0

The dining options were rather limited, and I wished for a better breakfast than what was available, but there were plenty of good restaurants nearby.

Facilities

7.0

The facilities were adequate for what we needed, with clean amenities, though they weren't particularly luxurious.

Arnold

United States of America, July 2024

8.2/10

I had a lovely stay at this hotel, which offered spacious and clean rooms perfect for our group of six. The staff was friendly and helpful, and the location was just right—close to all the action, but still a peaceful retreat. However, I wish the breakfast options had been more varied, and some amenities weren't included in the price, which was a bit disappointing.

Rooms

9.0

The rooms were large, clean, and had plenty of equipment, making it a comfortable space for all of us.

Service

9.0

The staff was friendly and very responsive to our needs, making the stay enjoyable.

Location

10.0

The location was ideal—close enough to Duval Street and other attractions, yet secluded enough for some peace and quiet.

Dining

6.0

Breakfast was included, but the options were somewhat limited.